w566 Privacy Policy – How We Handle Your Personal Information

1 Who We Are and What This Policy Covers

This Privacy Policy is published by w566, the operator of the online gaming and sports betting platform available at https://w566.ws ("w566", "we", "us", "our"). w566 is Pakistan's home-grown online gaming platform, designed specifically for Pakistani players, operating entirely in PKR, and committed to protecting the privacy of every member of our community.

This Policy applies to all personal data that w566 collects and processes in connection with your use of the w566 platform. This includes the website at w566.ws, any mobile-optimised version of the platform, and all products and services available through those interfaces including sports betting, casino games, jackpot slots, card games, and live cricket score features.

By registering with w566 or by using any part of the w566 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with the Terms and Conditions and the Responsible Gaming policy, both of which are part of the overall agreement between you and w566.

2 Personal Data We Collect

w566 collects personal data in three ways: data you give us directly when you register or use the platform, data generated automatically by your use of the platform, and in limited cases, data received from third parties such as payment processors. Here is a full breakdown:

Data You Provide Directly

Data Generated Automatically by Your Use of w566

3 How We Use Your Personal Data

w566 uses your personal data only for purposes that are necessary and proportionate. We do not use your data for purposes you would not reasonably expect given the nature of an online gaming platform. Here is a clear account of every purpose for which we use personal data at w566:

• Account creation and management – to set up and maintain your w566 account, process your deposits and withdrawals in PKR, and ensure your account settings are applied correctly
• Identity and age verification – to verify that you are at least 18 years old and that the identity information you have provided is accurate, as required by our operating obligations
• Platform operation – to deliver the sports betting, casino, cricket score, and other features you use on the w566 platform
• Fraud prevention and security – to detect and prevent fraudulent account activity, bonus abuse, payment fraud, and other security threats to the platform and to other players
• Responsible gaming monitoring – to monitor gaming patterns that may indicate a player is developing problematic gambling behaviour, and to apply the responsible gaming tools a player has activated on their account
• Customer support – to respond to your queries, resolve disputes, and address complaints
• Regulatory compliance – to meet our obligations under applicable laws and regulations, including the retention of records required by anti-money laundering regulations
• Platform improvement – to analyse aggregate, anonymised usage data to improve the w566 platform for all Pakistani players
• Service communications – to send you transactional communications about your account, such as deposit confirmations, withdrawal notifications, and security alerts

4 Legal Basis for Processing Your Data

Every time w566 processes your personal data, there is a legal basis for doing so. The main legal bases w566 relies on are:

• Contractual necessity – processing that is necessary to perform the contract between you and w566, meaning the Terms and Conditions you accepted when you registered. This covers account management, transaction processing, and game delivery.
• Legal obligation – processing required to comply with applicable laws and regulations, including identity verification, age checks, and transaction record-keeping for anti-money laundering purposes.
• Legitimate interests – processing necessary for w566's legitimate interests, provided those interests are not overridden by your privacy rights. This covers fraud detection, platform security, and aggregate analytics for platform improvement.
• Consent – where we have asked for and received your specific consent, such as for optional promotional communications. You can withdraw consent at any time without affecting processing carried out before the withdrawal.

5 Who We Share Your Data With

w566 does not sell your personal data to anyone. We do not share your data with advertisers, data brokers, or marketing companies. The only circumstances in which w566 shares your personal data with a third party are the following:

Service Providers

w566 works with carefully selected service providers who assist in operating the platform. These include payment processors who handle your PKR deposits and withdrawals (Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners), identity verification service providers, and technical infrastructure providers. These companies receive only the data they need to perform their specific service, are contractually required to maintain the confidentiality and security of your data, and are prohibited from using your data for any purpose beyond the service they provide to w566.

Legal and Regulatory Authorities

w566 may be required by law to disclose certain personal data to regulatory authorities, law enforcement agencies, or courts. In such cases, w566 will disclose only the minimum data required to satisfy the legal obligation and will, where legally permitted to do so, notify you that such a disclosure has been made.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of the w566 business, your personal data may be transferred to the acquiring entity. If this happens, w566 will notify you before your data is transferred and becomes subject to a different privacy policy. The acquiring entity would be required to honour the commitments made in this Privacy Policy.

6 Payment Data and PKR Transactions

w566 operates entirely in Pakistani Rupees (PKR). All deposits and withdrawals are processed through Pakistani payment methods – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Visa/Mastercard. This means your financial data stays within the Pakistani financial system and is processed according to the data protection standards applicable to Pakistani payment services.

w566 does not store your full payment credentials on our own servers. When you make a payment through Easypaisa or JazzCash, the transaction is processed directly by that payment provider and w566 receives only a transaction reference confirming the payment was made and the amount received. Your mobile wallet credentials, PIN numbers, or bank account details are never transmitted to or stored by w566.

For card payments via Visa or Mastercard, transactions are processed by our payment gateway partner using PCI DSS compliant systems. w566 does not store card numbers. We receive only a tokenised reference that allows us to process refunds if required, without ever having access to the original card data.

Your w566 transaction history – amounts deposited, bets placed, winnings credited, and withdrawals processed – is stored securely in your w566 account and is accessible to you through your account history at any time. This transaction history is retained as required by our regulatory obligations and as described in the Data Retention section below.

7 Cookies and Tracking Technologies

w566 uses cookies and similar technologies on the platform. This section explains what they are, what we use them for, and how you can control them.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used across the internet to make websites work properly, to remember your preferences, and in some cases to track your activity for analytics or advertising purposes. Not all cookies are the same and w566 uses only the types necessary for a gaming platform to function safely and well.

Types of Cookies w566 Uses

• Strictly Necessary Cookies – These are required for the w566 platform to function. They manage your login session, maintain your bet slip, apply your account preferences, and ensure security features operate correctly. You cannot opt out of these cookies as the platform cannot function without them.
• Functional Cookies – These remember your preferences such as language settings and game display preferences, so you do not have to reconfigure them every time you visit w566.
• Analytics Cookies – w566 uses anonymised analytics data to understand how the platform is being used and to identify improvements. This data is aggregated and cannot be used to identify individual players.

w566 does not use advertising or behavioural tracking cookies. We do not share cookie data with advertising networks or allow third-party advertisers to place cookies on the w566 platform.

You can control cookie settings through your browser. Most browsers allow you to view, delete, and block cookies. However, blocking strictly necessary cookies will prevent w566 from functioning correctly.

8 How Long We Keep Your Data

w566 does not keep your personal data for longer than is necessary for the purpose for which it was collected, or for longer than is required by applicable law. The specific retention periods that apply to different categories of data at w566 are:

• Account data – retained for as long as your w566 account is active, plus a period after account closure as required by our regulatory obligations (typically five years post-closure for identity and transaction records)
• Transaction records (deposits, withdrawals, bets) – retained for a minimum of five years following the transaction, as required by anti-money laundering regulations applicable to gaming platforms
• Identity verification documents – retained for the period your account is active and for five years after account closure or the last transaction, whichever is later
• Support communications – retained for three years following the resolution of the issue to which they relate
• Technical and log data – retained for up to 12 months from collection, unless specific security or legal circumstances require longer retention
• Anonymised analytics data – retained indefinitely, as it cannot be used to identify you

When the applicable retention period expires, your personal data is securely deleted or permanently anonymised. Secure deletion means the data cannot be recovered or reconstructed.

9 How We Protect Your Data

w566 uses a combination of technical, organisational, and procedural security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The security measures w566 employs include:

• Encryption in transit – all data transmitted between your device and the w566 platform is encrypted using TLS (Transport Layer Security) encryption. Any data intercepted in transit is unreadable without the decryption keys held only by w566.
• Encryption at rest – sensitive personal data stored in w566's systems is encrypted at rest, meaning that even in the event of a breach of the storage system, the data would be unreadable without decryption keys that are separately secured.
• Hashed passwords – your w566 account password is never stored in readable form. Passwords are processed through a one-way cryptographic hash function, meaning w566 cannot retrieve your original password – only verify that what you enter matches the stored hash.
• Access controls – access to personal data within w566 is restricted to personnel who genuinely need it to do their job. Access is logged and periodically reviewed.
• Two-factor authentication – available on all w566 accounts and strongly recommended. When enabled, access to your account requires both your password and a verification code sent to your registered mobile number.
• Fraud monitoring – w566 operates automated systems that monitor for suspicious account activity and flag anomalies for human review.

10 Your Privacy Rights

As a w566 player, you have the following rights over your personal data. To exercise any of these rights, contact w566 at support@w566.ws. We will respond to all data rights requests within 30 days.

• Right of Access – you have the right to request a copy of all personal data w566 holds about you. This is known as a Subject Access Request (SAR). w566 will provide this information free of charge in a readable format.
• Right of Rectification – if any personal data w566 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly through your w566 account settings.
• Right to Erasure – in certain circumstances you have the right to request that w566 delete your personal data. This right is subject to our legal obligation to retain certain data (such as transaction records) for specified periods. Where deletion is not possible for legal reasons, we will explain this to you.
• Right to Restrict Processing – you can ask w566 to restrict the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to Data Portability – you have the right to receive a copy of the personal data you provided to w566 in a structured, commonly used, machine-readable format, and to have that data transmitted directly to another service provider where technically feasible.
• Right to Object – you have the right to object to processing of your personal data where w566 relies on legitimate interests as the legal basis. You also have the right to opt out of promotional communications at any time.
• Right to Withdraw Consent – where processing is based on your consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

11 Children's Privacy

w566 is strictly an adult platform. No person under the age of 18 is permitted to register, deposit, or play on w566 under any circumstances. w566 does not knowingly collect personal data from anyone under 18.

If w566 becomes aware that personal data has been collected from a person under 18 – through the age verification process or otherwise – the account will be immediately closed, any deposits refunded (less any winnings which will be forfeited), and all personal data associated with the underage account will be securely deleted.

If you are a parent or guardian and you believe your child has registered on w566, please contact us immediately at support@w566.ws and we will take immediate action.

12 Changes to This Privacy Policy

w566 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the law, or changes in the privacy landscape. The date at the top of this page will always reflect when the Policy was last updated.

Where a change is material – meaning it significantly affects how we collect or use your personal data – w566 will notify you by email to your registered address and/or through a prominent notice on the platform, with at least seven days' notice before the change takes effect. Minor clarifications or administrative updates that do not change the substance of the Policy will be made without advance notice.

Your continued use of the w566 platform after any updated Privacy Policy takes effect constitutes your acknowledgement of the changes. If you disagree with any material change to the Policy, you should stop using the platform and contact support to close your account.

13 Contact Us & Complaints

If you have any questions about this Privacy Policy, want to exercise any of your privacy rights, or have a concern about how w566 has handled your personal data, please contact us:

• Email: support@w566.ws
• Subject line for data requests: DATA PRIVACY REQUEST
• Response time: Within 30 days of receipt
• Support languages: English and Urdu

w566 takes all privacy complaints seriously. When you contact us with a privacy concern, it will be reviewed by our data protection team (not just front-line support). If you are not satisfied with our response to a complaint, you have the right to escalate the matter to the relevant supervisory authority.